Per Se Group is looking for a Robotic Specialist who will provide technical information/support to sales staff, and customers for robotic bending applications. Will analyze customers’ machine and tooling requirements based on information provided by Sales personnel or directly from customers to assist in feasibility of robotic bending application, appropriate features & cell components are utilized with a properly sized press brake. They will demonstrate equipment/software during customer visits/open house/tradeshows/demos and elaborate on their features/benefits. Will assist Product manager & bending specialists gathering and prioritizing product and customer requirements from sales staff, customers, service, and competition for the product vision and implementation for existing and future projects. Will assist in training application, service and sales staff regarding robotic cell applications & assist in presentations for robotic offering.
Responsibilities
- Act as point of reference for product-related inquiries for sales team. Work collaboratively with colleagues to research and address any issues that may arise in product lines with product manager.
- Support sales and marketing with the necessary product knowledge and technical expertise. Develop sales tools and product documentation with product manager and sales management for inside and outside sales force. Conduct technical product presentations for existing or future product lines for sales and service teams as well as customers.
- Assist product manager in reviewing & creating product data (presentations, sales tools, etc.) to ensure that the sales, service, and applications teams are kept up to date on existing machinery & new developments for all product lines.
- Maintain knowledge of product market trends, developments and monitor industry best practices to assist sales management & product manager to implement product strategies to improving customer satisfaction & market positioning.
- Research and analyze market conditions to identify key competitor/consumer trends for development.
- Evaluate customer’s machine and tooling requirements based on information provided by Sale personnel for robotic bending applications.
- Assist customers is selecting appropriate robot, cell components, EOAT (End of Arm Tool), and Press Brake for customers applications based on supplied drawings.
Preferred Skills and Expertise
- 3 years + experience in the industry, or equivalent
- Previous applications or related experience
- Technical background with experience in Press Brakes
- Technical background with experience in Robotics (Specifically Robotic Forming)
- Travel required (Passport required) short or no notice of travel plans may occur
- PC familiarity with CAD/CAM software
- Must be proficient in reading blueprints for cell layout with building constraints for robotic automation layouts.