Summary:
Per Sé Group is hiring a Collections Analyst in Elk Grove Village, Illinois. The collections analyst supports the credit and collections area administratively. They will focus primarily on reconciling account delinquencies and resolving credit issues with customers and dealers.
Responsibilities
- Call on delinquent loan accounts according to priority and resolve payment delays.
- Perform Customer service duties including answering customer questions and resolving issues.
- Provide recommendations to cure delinquencies.
- Prepare monthly portfolio reports using excel and our loan database.
- Preparation of monthly collections and aging reports for communication to sales and management.
- Account analysis and review for account follow up.
- Terminate UCC and PPSA finance agreement filings.
- Support team with administrative tasks such as document scanning, statement delivery and filing.
- Maintaining and coordinating efforts with internal personnel to resolve customer issues.
- Generate reports as needed and act as back up for the Mexico Accounts.
- May act as backup for team on new account set up, funding, and other tasks.
- Provide support, direction & training as needed.
- Other duties as assigned.
Preferred Skills and Expertise
- Excellent written and verbal communication skills
- Team oriented with ability to work with all levels of organization.
- Strong organizational skills and detail oriented.
- Ability to adapt to changing priorities and processes regularly.
- Ability to work with ambiguous information and create
- Proficient in MS Office Suites: Excel, Word, PowerPoint and Outlook
- Strong time management skills with ability to prioritize
- Ability to work independently and be self-motivated.
- Associate’s degree in business, Accounting or Finance preferred
- 2+ years of work experience as a Collections Assistant/Analyst
- Bilingual English and Spanish, highly desirable